FAQ

We are here to help you every step of the way. We understand that you may have questions about your upcoming treatment. Please contact us if we can assist you in any way.

What is Dutch Hips & Knees?

We are a group of orthopedic surgeons working in Amsterdam, The Netherlands. As we have abundant capacity for patients, we decided to reach out to patients in Ireland to help them to get the care they need.

What do Dutch Hips & Knees do?
  • We help you gather all pre-travel requirements, including blood tests, scans, and your GP referral letter.
  • We coordinate with your GP and diagnostic center to collect your pre-travel medical documents.
  • We assist with booking your travel and accommodation arrangements.
  • We provide transportation from the airport to your hotel and our clinic.
  • We will minimise any additional hassle with paperwork that may arise after your surgery so you can focus on your treatment and recovery.
  • We assist with completing your HSE refund application form and ensure all necessary documentation is included.
What is the Cross-Border Healthcare Directive?

The EU Cross-Border Healthcare Directive allows EU citizens to access healthcare in any EU country and to be reimbursed for care abroad by their home country.

Do I qualify for the CBD?

Every Irish citizen is eligible to use the Cross-Border Directive, regardless of whether you have health insurance or a medical card. You do not need to be on a waiting list. This scheme is open to anyone who would be entitled to treatment in an Irish hospital. All you need is a referral letter from your GP.

How long will it take to receive my refund?

It can take up to 16 weeks after submitting your completed application and all required documentation.

What seperates Dutch Hips & Knees from other companies?

First and most importantly, we are experienced orthopaedic surgeons and are the ones treating you ourselves. Almost all other companies will act as an agency without knowing the clinical procedure. We will help you with the organisation and treatment.

What about my aftercare?

We provide detailed exercise instructions tailored for both self-guided routines and sessions with your local physiotherapist, ensuring optimal recovery and rehabilitation.

 

Can I be assisted when it comes to applying to the Credit Union?

We will help with the administrative aspects when dealing with a Credit Union.